Business Matters

A Newsletter for DAISY Users

November 2, 2006

 

Tip of the Week

 

Situation

I discovered a payment posted to the wrong account. The patient called, asking why his $54.81 payment did not show on the billing statement. I checked the Account Ledger, but was unable to locate the payment. I need to find out what account the payment was posted to.

 

Solution

Run a Payments report, filtered for the amount.

 

1.  Locate the Payments report in the Report Gallery. A default copy of the report can be found in the Daily Closing folder.

2.  Right click the Payments icon, selecting Properties.

3.  Click the Reset button in the Property Editor window.

4.  Filter the Amount tab for is equal to 54.81.

5.  Click the OK button.

6.  Double-click the report icon to generate the report on-screen. Print the Report from the DAISY Report Viewer.

 

Additional Info

It is possible that the payment in question was never posted to any account. However, the problem would likely have been discovered at closing on that particular day (i.e. – you would have had problems balancing your A/R).

 

You can filter for a posting date range, in addition to the amount, if you get too many results on the report when filtering only for the amount. This will narrow down your search more effectively.

 

 

YOU ARE INVITED TO A DAISY USER MEETING

 

Get the most out of your DAISY system!  Uncover features you never knew existed, take the headache out of Month End Closing and learn how to protect your office against data loss.

 

Sign up for the meeting of your choice by emailing the names of attendees and date of the meeting to:

 

daisyinfo@daisydental.com

 

A confirmation notice will be faxed to you a week prior to the meeting.

 

Dates and Locations:

 

November 10th, Friday             Eugene (full)

 

December 8th, Friday               Portland (full)

 

January 12th, Friday                 Portland (full)

 

February 7th, Wednesday         Portland

 

March 7th, Wednesday             Portland

 

Time:

 

9:00am to 1:00pm

 

Questions?  Call Oksana at 800-368-6401 ext 3458